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Never before has image played such an important part in your career path. With "Casual Fridays" a reality and the relaxed atmosphere of the tech office edging into the workplace in an ever growing manner, most people are confused as to what is "correct." This is an easy way to feel "appropriate" no matter what you have on. Casual, business or after-five doesn’t matter. Applying the techniques in this program will make you feel and look confident wherever you go and |
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whatever you do.
Very similar in nature to our winning video, the format is strictly for women. It includes how to have a basic wardrobe, identify "your" colors, accessorize, apply makeup correctly, as well as diet and exercise tips. Included with this program is a workbook so you can work along with the instructional tapes. You will learn how many points to wear at one time as well as how many colors can work together, interesting and informative, you will be amazed at how quickly you will put the interesting tips to work.
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Meetings morning, noon and night. Nothing is as time consuming as meetings. Entire weeks are lost in meetings and even more time is spent readying memos and carrying out directives from those meetings. Very often soon after, directions are changed almost instantly. If more meetings were held standing up with no chairs available, there would be faster resolution, less attendees and shorter time frames. There would also be less meetings, so... Learn how to decide if you really need to meet at all, who should attend if you |
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do and how to make sure they participate. Also included are the essential
skills of a good meeting leader; why you need an agenda and what it should include to ensure maximum productivity;
room and seating arrangements that support your agenda; techniques for taking useful notes; how to make your presentation
professional, concise and worthwhile; and finally, tips for handling large meetings and events.
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HOW TO TURN CUSTOMER SERVICE INTO Even though customer service has been at the top of all organization’s "to do" list, everyone still complains about it. It takes longer to get satisfaction, more contacts to reach the right person, and most often very little satisfaction. With the advent of e-commerce and more technology, it’s gotten even worse. There is less personal contact and more barriers to breakdown down. In this age of instant communication, speedy delivery and just-in-time inventory, we still continue to |
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wait weeks for delivery and longer for complaint resolution.
The only way to have customers return is to have a well-trained, empowered workforce. This program deals with the challenge of difficult customers, provides a customer service delivery system and shows how to choose the right people and systems. It focuses on establishing a lifetime relationship, tells how to provide continuous training and uses TQM to create a stream of new customers. Customer service equals customer development, and this program provides you with jam packed tapes and a workbook to help you on your quest for greater customer reward.
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BUSINESS 2005 - SIX TRAITS OF SUCCESS Never before has there been so much instantaneous change in business. New dot coms being incubated and more on-line resources being generated what do regular brick and mortar retail and service businesses have to do to survive? They have to be responsive, innovative, profitable, well managed and quick to spot trends. They need to listen to their customers and understand how to develop a referral driven business. They also need to know how and where to invest their |
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resources for better research and returns.
If you want your business to be around past the year 2005, this cassette-package is just what you need. Gayle teaches you the six key characteristics of successful businesses. You’ll learn to deal creatively with change and where to invest your limited dollars. Find out how to begin the process of turning customer service into customer development, how to do things that will make your business prosper now and in the years ahead. This includes an eight page workbook to keep you on track.
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With downsizing and a lean workforce a true reality; everyone is being asked to do more with less. It is important to understand that communicating in a confident manner is an important part of leadership. Part of that is the language you use and the manner of delivery. In addition, building a winning team takes a lot of energy and dedication. Because of that, stress can result, and very often tempers get frayed, people jockey for positions of advantage, and issues get blown out of proportion. Included in this program are very important assertive techniques which will allow |
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you to better control any situation. You will also be able to identify the stresses
in your life and learn to deal with them in a positive manner.
Assertiveness is merely making your point, standing up for your beliefs and moving ahead with no harm to anyone. So it works hand-in-hand in letting your entire life become better in work, home and leisure activities.
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"COMMUNICATION CASH: HOW TO EARN FAME & If you’re a professional speaker, an aspiring one, a doctor, lawyer, dentist, etc., who would like to promote your business with talk programs and seminars - this tape album is what you need NOW. The most complete album ever done on the subject. It’s packed with real world, how-to-information. In less than three years, Randy Gage built a speaking empire with lifetime residual income. Gayle has presented programs for clients in over forty countries around the world. This training album teaches you exactly how they did it. |
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"WINNING WAYS"
Very few people make it to the top, because of the work involved to do it. Once there, though, some of the things that got you to the top, continue to be done. Other, new activities are required to maintain that "top" position. How likely are you to "stay at the top" once you get there? This is a step-by-step blueprint for a balanced lifestyle and successful career. You will learn how to: |
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HOW TO ENERGIZE YOUR LIFE AND MAKE It feels good to feel great. No matter your age or your situation, you can put the techniques in this program to work for you. Get up in the morning with anticipation of a truly fulfilling day. Go through this day with the knowledge that you are living it the way you want to, doing the things that have meaning for you. Find time for your friends, hobbies and the activities that are important to you and your family. Learn to control the things that seem overwhelming and how to say no without alienating everyone else. Learn how to maintain a positive and healthy lifestyle, while meeting the challenges of every day life. Gayle used her affirmations and drive to get through eight operations and bounce back to a vigorous and fulfilling world of family, work and community in an amazingly short time! A successful entrepreneur, she continues to deliver her inspiring messages to audiences around the world. Now YOU can’t advantage of her simple, life-changing methods that will bring you greater joy, happiness and contentment. Included is a step-by-step workbook.
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LET’S TALK BUSINESS - TELEPHONE SKILLS AND Courteous techniques involved in everyday phone use along with a common sense/no nonsense approach to dealing with the public. This is a program that is appropriate for entry level, receptionists, etc. It gives basic tips for handling the telephone, dealing with complaints, greeting people, taking messages and taking charge. You will also learn basic customer service skills that include your tone of voice, a positive attitude, how to handle conflict, how you can complain yourself, and even how to increase your self-esteem.
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TIME MANAGEMENT AND GOAL SETTING Time management still seems to be the biggest problem in the day of most people. In this easy-to-understand, practical program of time management, you will be given techniques and hints showing you how to have a daily system to schedule all meetings, appointments, conferences - both on a personal and professional level. A "how-to-manage-your-life" for better balance. Everyone has 24 hours in a day and seven days in a week. However, some people do a better job of managing those hours and days than others. You need a system and you need to follow it. There is no magic answer. There is simply discipline and persistence. You need to have goals that are set and a plan to back them up. You must learn to delegate and have a process in place that works. Simple changes will improve your life dramatically. There is no silver bullet but there is a better way and this is it. The Time Management audio is entitled Making Time Work for You. Practical, every day time management techniques to make you more productive and effective.
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1.The Business of Speaking
This e-book tells you how to turn your passion into profit! Go from "free" to "fee" --- treat your speaking activities like a business!
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2.Speakers Image
Your image is not just your appearance --- it's also what your brochures, tapes, books, and photos say about you. This e-book will tell you how to present your most effective image to your prospects, customers, and audiences.
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3.Need to Succeed
This e-book explores the 7 major responsibilities of being a professional speaker. Master these, and you'll survive -- and ultimately prosper -- as a speaking pro. (Neglect them and your career will crash and burn!)
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4.Hot Topic
Choosing the right topic can make or break your career as a speaking professional. How do you know what's "hot" and what's not? This e-book tells you how to find the right topic for you!
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5.Structure a Talk
How do you develop an informative seminar or write a "killer" keynote? If you can't afford to hire a professional speech writer, you'd better know how to do it yourself -- and do it well! This informative e-book explores the art and science of crafting your presentation.
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6.Platform Presentations
Your success as a speaking professional ultimately depends on your mastery of the platform. This e-book examines how to develop a memorable presentation that will leave audiences crying for more!
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7.Running Your Office
Running a small business is challenging. You're responsible for everything -- marketing, billing, purchasing, prospecting, research, customer support, bookkeeping, and much much more. This essential e-book tells you how to run your speaker's office effectively... without losing your sanity.
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8.Selling to Corporations and Associations
Marketing to corporations and associations is fundamentally similar in many ways -- and drastically different in others. Do you know the most effective way to market to your target audience? This e-book will help you avoid costly mistakes while getting the most marketing bang for your buck.
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9.Your Own Seminars
This e-book examines the 'whys' and 'hows' of running your own highly-profitable seminars. Want to make serious money as a professional speaker? Running your own seminars is the bestway!
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10.Design Brochures
A well-designed brochure is perhaps your most effective marketing collateral. (A poorly designed brochure will haunt you for years.) This e-book takes you step-by-step through the process of designing a winning brochure that will drive audiences to your presentations.
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11.Free Publicity
What's better than publicity? Free publicity! This e-book will tell you how to get tons of money making publicity... even if you're on a penny-ante budget.
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12.Become The Expert
Once you become "the leading expert" in your field, your marketing becomes much easier and much more effective. But how do you become recognized as "the authority" that people turn to? This e-book tells you how!
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13.Success Tools: Why You Need Them
This e-book addresses two essential questions --- Why develop success tools? And how do you effectively market them? Selling success tools could easily be the most profitable component of your speaking business. Neglecting this vital area will cost you, big time!
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14. How To Develop Success Tools
This fascinating e-book tells you how to find, develop, and create success tools. From tips on finding and selling other people's success tools, to guidance on developing your own written, audio, and video resources -- this e-book is packed with information that even seasoned pros often don't know.
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15.Time Management
Speakers vary in their backgrounds, their skills and talents,and the size of their bank accounts... but they all have the same 24 hours in a day. Learning to effectively manage your time can give your career the boost that you need. Save time,and you just may save your business!
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16.Creating a Speaker's Money
This compelling report uses all the techniques from the earlier "Communications Cash" e-books to tell you how to turn your passion for speaking into a "money machine" -- a successful and profitable professional speaker's business.
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Order the Entire Communication Cash Ebook Series.
16 ebooks, over $40 savings over ordering each individually! |
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1.Taking Control of Your Life and Beating Stress<
p>Do you sometimes wish that you had more control over things? This e-book will tell you how to bring
your own life undercontrol --- and beat stress in the process!
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2.How To Put Balance Into Your Life and Be More Productive
Bringing balance into your life will enable you to be more productive, which will then enable you to turn your dreams into specific attainable goals. Exploring time logs, delegation, prioritization, and goal-setting, this e-book moves you from dreaming to doing.
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3.Setting Limits to Avoid Feeling Overwhelmed
In today's chaotic, ever-changing world, it's easy to feel overwhelmed. By setting limits, you can lose that "why bother?" feeling of helplessness. This e-book will tell you how!
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4.How to Find Time for ''R and R'' and Put Fun Into Your Life
In today's crazy world, "R and R deprivation" is a serious problem, and introducing more play into your life can be one of the most beneficial actions you can take. This e-book tells you how to be serious about having fun!
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5.How To Make a Difference, and Live Well Doing It
Do you know the three key ingredients to making a difference? Do you know the secrets of living a truly healthy lifestyle? This e-book details how to bring out the best in others -- and yourself!
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6.How to Make An Impact -- The New You!
Self-esteem and self-awareness are the keys to healthy living. This powerful e-book, the culmination of the "How to Energize Your Life and Make the Difference You Want" series, will enable you to lead a happy, successful, and re-energized life.
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Order the Entire "Energize Your Life" Ebook Series.
6 ebooks, over $10 savings over ordering each individually!
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Meetings are a mainstay of every modern-day organization.
And in many cases, meetings are simply wastes of both time
and money. This valuable e-book will show you how to
increase your organization's effectiveness and productivity...
by making meetings work!
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In today's highly-competitive environment, no business can
afford not to encourage the six traits of business success in
their employees and their business practices. This vital e-book
uses activities and self-tests to teach and reinforce these
essential characteristics of successful businesses.
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Many businesses regard customer service as an unavoidable
expense. Why not turn your customer service into an on-going
profit center? This essential e-book tells you how to turn
obligations into opportunities... and make a profit in the
process!
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Where would your company be without its customers? Out of
business, of course! And the best way to keep your customers
is... to keep them satisfied. This valuable e-book details
exactly how to maintain exceptional relationships with your
customers.
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Assertiveness is the key to creating the life you deserve. This
e-book will develop your leadership skills by showing you how
to be more assertive -- and as a result, you'll live the life
of your dreams.
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The telephone is business's essential communications tool. But
improperly used, the phone can be an unending source of
problems and costs. This informative e-book tells you how to
harness the incredible power of today's business miracle -- the
telephone!
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Turning fifty can be the start of the best part of your life...
if you know how to take care of yourself -- mentally,
physically, and emotionally. People constantly remark on
Gayle's youthful appearance and approach to life. She shares
her secrets in this e-book and- tells you how to be fit and
fabulous... at any age!
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Carson Research Center
2957 Flamingo Drive
Miami Beach, FL 33140-3916
305-534-8846 Phone
305-532-8826 Fax
gayle@gaylecarson.com
